The Technician Settings section allows administrators to control permissions, requirements, and information visibility for technicians.
Require Technician Customer Notes
Forces technicians to enter notes before completing a job or service stop. These notes are typically visible to customers on receipts or completion notices. For more information see: How to Add a Note as A Technician While at a Stop (tech view). This is what this looks like in the technician view:
Require Technician Vehicle Inspection Notes
Mandates that technicians submit notes or complete logs regarding their vehicle inspection (e.g., pre-trip safety checks) as part of their routine workflow. For more information see: How to Manage Your Vehicles
Show technician scoreboard on technician screen
Displays performance metrics, daily stats, or progress counters directly on the technician's mobile display to help track their daily output. For more information see: Technician Scoreboard
Enable Employee Time Tracking
Activates timekeeping capabilities within the application, allowing technicians to clock in, clock out, and record working hours directly from their mobile device. For more information see: Employee Time (Time Clock)
Allow technician to move stops/services to a different day
Grants technicians permission to reschedule jobs or route stops to another date directly from the field without requiring administrative intervention. For more information see: Technician Reschedule Options
Show service pricing on technician screen
Displays financial information (such as line-item rates or total service costs) on the technician’s device. If disabled, pricing details will remain hidden from field staff. For more information see: Service Pricing Technician View