Knowledgebase

You'll find several customizable technician view settings on your global settings page. You can require special technician notes for the custo...

Create your own custom types of notes (think of these as categories of the different types of notes and logs you want to keep on every customer account or...

Spraye allows you to track your canceled customers and why they canceled. Add your cancellation reasons in this sections. For example: Changed mind, Bad ...

You now have the ability to add "Reschedule Reasons" on your global settings page. Adding reasons here will make the rescheduling process ea...

To delay the scheduled service emails, disable (toggle OFF) the "Auto-send service scheduled notifications at time of scheduling:" setting on the ...

Overview To provide greater billing flexibility, the system supports split payment terms. This ensures that Commercial accounts can operate on different cr...

Adding Product Notes or Service-Specific Instructions to Service Completion Emails How to add customer-facing instructions or notes after their servic...

Custom variables (dynamic variables enclosed in brackets, such as {SERVICE_DESCRIPTION}) allow you to automatically pull account, property, and service deta...