Here at Spraye, we know receiving payments is an extremely important aspect of running your business. Fortunately, there are multiple methods available to receive payments from your customers. In this article, we will discuss some common and convenient ways to receive payments. 


Payment Status > Dropdown Menu

In the Payment Status column, you may click on the the payment status button to view a dropdown menu with 4 options. Choose "Paid" from the dropdown menu and follow the prompts to mark the invoice as "Paid". This will only change the status of the invoice to "paid", but will not actually charge the customers card. 


Mark Paid 

The Mark Paid button allows you to mark single or multiple invoices "Paid" at one time. This will only change the status of the invoice to "paid", but will not actually charge the customer's card in Fiserv or SprayePay. On the Active Invoices page, check the box next to the invoices you want to update.


Then, click the Mark Paid button on the upper right-hand side of the table. 


In the popup box, you will see a field called, "Partial Payments Already Applied". This shows all partial payments you have already received for any of the invoices you selected in the first step. The "Total Amount Due" is the remaining balance for all of those invoices (once the partial payments have been subtracted). 


Finally, you may choose a payment method from the dropdown box and fill in any payment information needed. For example: If you're using a check for the payment here, you may type in the check number for your reference. 



If an invoice displays an existing payment before you apply a new one, verify whether a credit was previously applied to the account.


To modify a payment date, please reach out to our Support Team for assistance. There isn't currently a way to modify the payment date when recording the payment. 


Add Batch Payments

If you receive multiple checks by mail from your customers, you'll definitely want to check out this feature. The batch payment feature allows you to add multiple checks as payments all at the same time in a few simple clicks. Any overpayments will automatically be applied to the customer account as a credit. We highly recommend using this feature to apply payments to multiple accounts at one time. Follow the steps below to get started: 


  • Navigate to the Active Invoices page
  • With your payments (checks, cash, other) in hand, click the + Batch Payments button at the top of the page
  • Click + Add More 
  • Begin typing the customer name in the search bar below "Customer" and choose their name from the dropdown menu
  • Now, you'll see the amount due and total balance due show up on the right 
  • From here, you can add the check amount and check number
  • IMPORTANT If the check amount is higher than the amount due, the remaining amount will automatically be added to the customer's account as a credit. 
  • For more info, see: How to Add a Credit to a Customer Account.
  • Click + Add More to add additional payments for other customers
  • You'll see the total number of checks added on the bottom left and the total dollar amount added on the bottom right
  • When you're finished, click Submit


Can I Change the Payment Date on an Invoice?


When recording a payment on an invoice, it is not possible to manually enter or backdate a payment date.

By default, Spraye automatically records the payment with the exact date it is submitted into the system.


What to Do If You Need a Payment Date Changed


If a payment was recorded on the wrong day or if you need the transaction date adjusted for bookkeeping purposes our support team can help adjust it for you.

  • Reach out to us directly at support@spraye.io.
  • To help us process your request quickly, please provide:
    • The Invoice Number
    • The Customer Name
    • The Original Payment Date listed
    • The New Payment Date you need applied


Note: Restricting manual payment date entries helps prevent accidental reporting discrepancies and keeps your financial records secure and accurate.