Currently, Spraye does not have a direct "Resend" button to re-trigger a specific service completion email that has already been dispatched.
If a customer loses their initial completion email or requests a duplicate copy, you can easily provide them with the necessary information using one of the two standard workarounds below.
Option 1: Copy and Paste from the Communication Log
The system keeps a precise historical record of all automated messages sent to your clients. You can retrieve the exact text of the original notification and email it to them manually.
- Navigate to the target Customer Profile.
- Open the Communication Log tab to view all emails sent to that account.
- Locate the specific Service Completion Email from the list and click to view its contents.
- Highlight and copy the text body.
- Open your standard company email provider (e.g., Outlook, Gmail) and paste the contents into a direct email to the customer.
Option 2: Resend the Associated Invoice
Because service completion notifications primarily contain application details and pricing breakdown, re-sending the invoice is often the fastest way to give the customer the documentation they need.
- Go to the Invoices tab on the customer's profile.
- Locate the invoice associated with that specific completed service.
- Click the action icon and select Send/Email Invoice.
Why this works: The generated invoice contains virtually all of the same core information as the completion notification including the service date, materials applied, and costs making it a good substitute for the customers records.