To provide greater payment flexibility, Spraye allows users to process custom payment amounts directly from a customer's profile. Users can choose to either charge an existing card on file or enter new credit card details for partial or full amounts.


This functionality is available in two key areas:

  1. The + Add Credit Function: (Adds a monetary credit to the customer's account balance).
  2. The Charge Card/ACH Button: (Applies a direct payment toward a specific outstanding invoice).


Adding Account Credit via Credit Card

When a customer wants to prepay or add funds to account balance using a credit card, You can charge their card for any amount by using the Add Credit feature.


How to Steps:

  1. Navigate to the Update Customer page.
  2. Click on the + Add Credit button at the top of the Update Customer page.
  3. Select Credit Card/ACH from the Payment Type dropdown menu.
  4. Choose your payment source:
    • New Card (Default): Enter the new credit card credentials into the secure fields.
    • Card on File: If the customer has an existing card saved, select it from the available options.
  5. Click Submit/Process.
This option will allow you to have the customer as Pay as you go and run their card for whatever amount needed whenever you and the customer agree upon it. With this option you can easily do monthly or quarterly billing of equal amounts. 


System Note: Processing this transaction will automatically run the card, log the transaction in the Payment Log, and immediately add the corresponding credit to the customer's account balance.


Troubleshooting & FAQ

  • Can I charge more than the invoice amount using the "Charge Card/ACH" button? No. The system strictly limits the input field to an amount equal to or less than the total invoice due. If a customer wishes to overpay, use the Add Credit function instead.
  • Where can I verify that the transaction went through? All successful transactions processed through either method will instantly generate an entry in the Payment Log.