The process for entering completed services retroactively and backdating the application date can be done in just a few simple steps


Start by going to the Customer page and click on the "Services" tab


Here you will see a list of outstanding services (including scheduled and rescheduled services). 


Next click the checkbox next to the service(s) you'd like to mark complete


Then click the "Complete Services" button at the top of the service list


From here you will see a window that allows you to enter the service details and complete the service. You will also have the option to send service completion notifications (or not) and to run autopay if applicable.