The Payment Log is a simple way for you to track your payments, refunds, and coupons in Spraye. You'll be able to see all invoice transactions, dates, and users on the "Update Invoice" screen and printed invoices.


The log will include the following transactions: 

  • Record of chargeback (negative payment)
  • Record of deleted payment
  • Record of any payment that is added or removed
  • Record of refund
  • Record of declined Auto Pay payments

Remember: The payment log is a "true log" which means it cannot be edited once the transaction has been made. 



Payment Log Location


  1. Update Invoice Screen
    • If you click on an invoice number from anywhere in Spraye, you'll see the "Update Invoice" screen
    • From here, scroll all the way to the bottom of the page
    • The payment log will contain all transactions made to this invoice
  2. Print or PDF Version 
    • If you check the box next to your invoice and click the "Print Invoice" button, you'll see all transactions listed on the invoice 



Convenience Fees and Tips


  • On each payment: under each recorded payment on the Update Invoice screen, Spraye shows the convenience fee and tip that were part of that payment, for example "Conv. fee: $3.25 · Tip: $5.00". Either one is left out when it is zero or wasn't recorded.
  • Convenience Fees box: the Update Invoice screen shows the total convenience fees paid on the invoice. It shows a dash (—) when no fee was recorded for any payment on the invoice.
  • Printed and PDF invoices: when a convenience fee was paid, the invoice totals show a CONVENIENCE FEE PAID line below the TIP line.

Convenience fees are recorded for card and ACH payments made on or after October 6, 2026.