Within Spraye, you can place a customer account on hold automatically or manually. The settings in this section give you the ability to manage the hold feature.
You have the option to trigger the automatic account hold at the following timeframes: 14 days, 30 days, 45 days, 60 days, 90 days and 180 days. You may also choose to send an automated email and/or customer portal notification regarding "Hold" status to your customers. For more information, see: How To Place A Customer Account on Hold.